The processing time for deposits depends on the payment method used. You can view the typical processing times for each payment method by navigating to Funds > Deposit> and selecting your currency and amount.
Processing times described as instant are the transactions carried out within a few seconds without manual processing by our processing team. While it means that the process will begin instantly, it does not guarantee that a transaction will be completed instantaneously.
What to do if the Deposit is Delayed?
If you have not received your deposit within the above stipulated timeframe, please submit a Contact Us form as described below:
Once you click Submit, you will receive an email confirming that we have received your request. Our Customer Service agents will reply to you within 24 hours.