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How long does it take to process my deposit?

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  4. How long does it take to process my deposit?
*
Trading is risky. Your capital is at risk.

The processing time for deposits depends on the payment method used. You can view the typical processing times for each payment method by navigating to Funds > Deposit> and selecting your currency and amount. 

 

Processing times described as instant are the transactions carried out within a few seconds without manual processing by our processing team. While it means that the process will begin instantly, it does not guarantee that a transaction will be completed instantaneously.  

What to do if the Deposit is Delayed? 

If you have not received your deposit within the above stipulated timeframe, please submit a Contact Us form as described below:  

  • Go to the Get Help form and select "Customer Service Request" as a request type. 
  • In the subject field, enter "Status of my Deposit" 
  • Provide the following details: 
  • Transaction ID from Alpari Profile> Funds > Transaction history  
  • Amount of the transaction 
  • Date the transaction was made 
  • Attach a screenshot proof of funds being deducted from your account. 

Once you click Submit, you will receive an email confirming that we have received your request. Our Customer Service agents will reply to you within 24 hours.

Have more questions?

Call us on: +44 2045 771951 or engage with our chatbot.

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  • Helpline: +44 2045 771 951
  • Bonovo Road, Fomboni, Island of Moheli, Comoros Union

Alpari, the trading name of Parlance Trading Ltd, Bonovo Road – Fomboni, Island of Mohéli – Comoros Union, is incorporated under registered number HY00423015 and licensed by the Mwali International Services Authority, Island of Mohéli as an International Brokerage and Clearing Company under number T2023236.

Risk Disclosure: Before trading, you should ensure that you've undergone sufficient preparation and fully understand the risks involved in margin trading.

Alpari does not provide services to residents of the USA, Japan, Canada, the Democratic Republic of Korea, European Union, United Kingdom, Myanmar, India, Azerbaijan, Syria, Sudan and Cuba.

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